Frequently asked questions.
What is included in the $30 Personalised Trip?
A tailored 7-day itinerary for your destination: day-by-day schedule, activities, food, transport guidance and rainy-day alternatives, based on what you tell us you like.
What is included in the $50 Premium Trip?
Everything in Personalised, with a more detailed brief, deeper recommendations and more tailoring to your preferences.
How is my itinerary delivered?
Once your order is paid it appears in My trips in your account, and you can open it any time.
Do I need an account to buy?
Yes. An account lets us save your itinerary so you can come back to it.
Can I request specific attractions?
Yes. Add your must-sees in the 'what you like' box when you plan your trip.
Can you accommodate dietary requirements or less walking?
Yes. Tell us in your preferences and we shape the itinerary around it.
Will the places be close together?
Yes. Each day is built around where you are staying, so you are not sent across the country.
Do you book flights or hotels?
No. We plan your trip and recommend places to stay. You book flights and hotels yourself.
How does payment work?
Payments will be handled securely by Stripe. We never see or store your card details.
Can I change my itinerary?
Contact us and we will help. See our refund policy for what is covered.
Can I use the site in my language?
Yes. Use the language menu in the top bar to translate any page.
Still stuck? Contact us.